Privacy Policy
Update of the privacy policy for the protection of personal data
www.store.cunipic.com for the purpose of complying with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, has updated the Privacy Policy and conditions for web use. The updated Privacy Policy effective for all users on May 25, 2018.
The Privacy Policy of PETS AWAY STORE SL describes the practices of the firm in relation to compliance with Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and which repeals Directive 95/46/CE (hereinafter, GDPR).
Data controller | PETS AWAY STORE SL with CIF no. B-10862597 and address at C/ 11 DE SETEMBRE, 18, Lleida, 25680 |
Legal Basis | Consent as a result of sending a request for contact or information made by an interested person (Article 6.1.a of the GDPR). Data categories: name, email address required. |
Purpose of Processing | Register the name and email for the purposes of sending information, maintaining communications |
Data retention | They will be kept permanently unless the interested party requests their deletion or cancellation. |
Recipients | Recipients of data transfers: companies of the PETS AWAY STORE SL group such as CUNIPIC ANIMALS DE COMPANYIA or MASKOPIC PETFOOD SL |
Rights of interested persons | They can exercise the right of access, rectification, deletion, portability, limitation and opposition to the processing of their data. By sending a written and substantiated request to the registered office or to info.store@cunipic.com Likewise, they can present claims that they consider before the www.agpd.es). |
PETS AWAY STORE SL recognizes that privacy is important to you. We want to make available to you the way in which we collect, use and disclose information, which is why this Privacy Policy describes the privacy practices regarding the data we collect through:
- The websites we operate and from which you access this Privacy Policy, and other websites, blogs or online communities owned by PETS AWAY STORE SL and group companies.
- Software applications that we make available to you for use on computers or mobile devices (the “Applications”)
- The social networks in which we participate from which you access this Privacy Policy (collectively, our “Social Network Pages”)
- HTML-formatted email messages we send to you linking to this Privacy Policy and through your communications with us
- The request for products or services.
We refer to our Websites, Applications and Social Media Pages together as the “Services”. By using the Services, you agree to the terms and conditions of this Privacy Policy.
Responsible for the Processing of your personal data.
The person in charge of the processing of personal data is PETS AWAY STORE SL with CIF no. B-10862597 and address at C/ 11 DE SETEMBRE, 18, Lleida, 25680.
PETS AWAY STORE SL, as responsible for the processing of personal data, guarantees an adequate and coherent level of protection for natural persons with regard to their personal data, subject to processing, in accordance with the GDPR and only treats personal data loyally, with full responsibility, and in accordance with the legal bases that allow the legality of the treatment, according to article 6 of the GDPR.
We inform you that PETS AWAY STORE SL maintains a relationship with users through blogs owned by the company and from which you can access information and subscribe to newsletters.
In order to comply with the General Data Protection Regulation, PETS AWAY STORE SL applies the principle of transparency in the processing of personal data, providing interested parties with concise, easily accessible, complete information and in easy-to-understand language. , and offering an email address for the exercise of rights of access, rectification and deletion, right to limitation of treatment, data portability and opposition, in which information will be attended to quickly and efficiently. store@cunipic.com
Collection of Personal Information
The "Personal Information" is the data that individually identifies you or is related to an identifiable person, our entity may collect different Personal Information in accordance with the Law, such as:
- Name
- Gender
- Mailing Address
- Telephone
- Email address
- Financial information in certain circumstances
- preferred language
- Important dates, such as birthdays, anniversaries, and special occasions
- Goods and/or services purchased
- Social media account identification, profile picture, and other publicly available data, or data available by linking your social media and loyalty accountsList Item #2
If you provide us or our Service providers with any Personal Information of others in connection with the Services, you represent that you have the authority to do so and to allow us to use such information in accordance with this Privacy Statement.
How We Collect Personal Information
We collect Personal Information in several ways:
- Service request
- We also collect Personal Information when you attend promotional events or activities that we organize or participate in, or when you provide your Personal Information to organize an event.
- We collect Personal Information when you make a request by phone, communicate with us by email. These communications may be recorded for quality control and training purposes.
- We collect Personal Information from independent professionals who are related to PETS AWAY STORE SL.
- We collect Personal Information from companies when we enter into a license or similar agreement to sell PETS AWAY STORE SL goods and services. These companies are independent and this entity is not responsible for the data processing it carries out or for any of its policies or practices.
- We collect Demographic Data and other data provided by you.
We collect other data that is data that generally does not reveal your specific identity and does not directly relate to an individual and includes:
– Personal information from public databases, Through your browser or device. We collect certain information through your browser or device automatically, such as your MAC (media access control) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model , language, Internet browser type and version, and the name and version of the Online Services (eg, Applications) you use. We use this information to make sure that the Online Services function properly.
– Application usage data. We collect certain information when you download and use an Application, such as Application usage information, the date and time the Application accesses our servers, and what information and files have been downloaded to the Application based on your device number. .
– Information collected through Cookies. We collect certain data from cookies, which is data stored directly on the computer or mobile device you are using. Cookies allow us to collect information such as browser type, time spent on the Online Services, pages viewed, referring URLs, language preferences, and other aggregated traffic data. We use the information for security purposes, to make navigation easier, to display information more effectively, to gather statistical information, to personalize your experience while using the Online Services, and to recognize your computer to assist you in using the Online Services. We also collect statistical information about the use of the Online Services to continually improve their design and functionality, understand how they are used, and help us resolve problems. You can consult our Cookies Policy
Cookies also allow us to select which of our advertisements and offers you might like and display them to you when you use the Online Services or send you marketing emails. We also use cookies and other technologies to track responses to online advertisements and marketing emails.
If you do not want us to collect data with cookies, you can review information on how to control cookies at http://www.allaboutcookies.org/manage-cookes/index.htm.
You can choose to accept cookies by changing your browser options or managing your tracking preferences by clicking “Tracking Preferences” at the bottom of our home page. However, if you do not wish to accept cookies, you may experience inconvenience when using the Online Services. For example, we may not be able to recognize your computer, and you will need to log in each time you visit us. You will also not receive our advertisements and offers that are relevant to your interests and needs. At this time, we do not respond to "Do Not Track" signals from your browser.
– Pixel tags and other similar technologies. We collect data using pixel tags (also known as web beacons and clear GIFs) in connection with some Online Services to, among other things, track the actions of users of the Online Services (including email recipients), measure success of our advertising campaigns and compile statistics about the use of the Online Services.
- Analysis. We collect data through Google Analytics and Adobe Analytics, which use cookies and other technologies to collect and analyze data about the use of the Services. These services collect data about the use of other websites, applications and online resources. You can learn more about Google's practices at www.google.com/policies/privacy/partners/ and you can opt out by downloading the Google Analytics opt-out add-on for your browser at https://tools.google.com/dlpage /gaoptout . You can learn more about Adobe and opt out of analytics activities at http://www.adobe.com/privacy/opt-out.html
– Your IP address. We collect your IP address, which is a number that your Internet Service Provider (ISP) automatically assigns to your computer. Each IP address is automatically identified and recorded in our server logs when a user accesses the Online Services, along with the time of the visit and the pages viewed. We use IP addresses to calculate usage levels, diagnose server problems, and administer the Online Services. We may also infer your approximate location by knowing your IP address.
– Aggregated data. We may aggregate the data we collect and this aggregate data will not personally identify you or any other user.
Purposes
We use Personal Information and to provide you with information about products and new offers as detailed below:
- To provide services and manage business relationships with customers, to be able to make reservations and send confirmations or messages.
- Sending commercial communications.
- Customize your application according to your personal preferences.
- Communicate offers tailored to your personal preferences.
- Compliance with legal obligations that are applicable to the Responsible.
We will use Personal Information to manage our business relationship with you, because we have a legitimate interest, and we will use Personal Information to communicate with you with your consent. In some cases, we will ask you to provide us with Personal Information or other data directly. If you do not provide us with the information we request (*) we may not be able to provide the information or services requested.
Recipients
Your personal data will not be transferred to any third party that does not belong to the PETS AWAY STORE SL Group. For these purposes, we inform you that the company CUNIPIC ANIMALS DE COMPANY SL or MASKOPIK PETFOOD SL is part of the Group; the latter being a company that markets complementary products to those marketed by PETS AWAY STORE SL. and that may be of interest to the consumer.
In certain circumstances, your data may also be transferred to public bodies and authorities (administrative or judicial) in those cases in which a legal regulation so establishes.
Entities outside the Responsible
This Privacy Statement does not address the privacy, data and practices of entities that own websites or blogs outside of the PETS AWAY STORE SL group and we are not responsible for them; The inclusion of a link on the website does not imply that we or our affiliates endorse the linked site or service, unless the privacy statement of said link expressly states so. We have no control over the collection of your Personal Information by third parties and are not responsible for their use and disclosure of your Personal Information.
We are also not responsible for the collection, use, disclosure, security policies and practices of other organizations, such as Facebook, Apple, Google, Twitter, YouTube, Instagram, Microsoft, RIM or any other developer or provider of applications, social media platforms, operating systems, including any Personal Information that you disclose to other organizations.
External Advertisers
This Privacy Statement does not address the privacy, data and practices of entities that own websites or blogs outside of the PETS AWAY STORE SL group and we are not responsible for them; The inclusion of a link on the website does not imply that we or our affiliates
We may use third-party marketing or advertising companies to serve ads or sell products. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags).
Security
At our company, we try to use reasonable organizational, technical and administrative measures to protect Personal Information. Unfortunately, no data storage or transmission system can be guaranteed to be 100% secure. If you suspect that your interaction with us is no longer secure (eg, if you believe the security of your account has been compromised), please notify us immediately using the information below.
Access and conservation alternatives
You have choices regarding how we use your data, so we give you the necessary information to make the decisions you consider most appropriate.
If you no longer wish to receive informational or marketing emails, you can choose to unsubscribe or follow the instructions contained in any email we send you.
We will try to comply with your request as soon as possible. Please note that if you opt out of receiving further marketing emails from us, we may still send you important administrative messages that you cannot block.
How you can access, change or delete your Personal Information:
If you wish to review, correct, update, delete, restrict or delete Personal Information you have previously provided to us, or if you wish to receive an electronic copy of your Personal Information for transmission to another company (if the law protects your right to data portability ), you can contact us at info.store@cunipic.com or at our registered office C/ 11 DE SETEMBRE,18, Lleida, 25680.
In your request, please clearly indicate which Personal Information you wish to change, whether you wish to have your Personal Information removed from our database, or any limitations you wish to place on our use of your Personal Information. For your protection, we may only implement requests with respect to Personal Information associated with the email address used to submit your request, and we may need to verify your identity before implementing changes. We will try to comply with your request as soon as reasonably possible.
Please note that we may need to retain certain information for record-keeping purposes or to complete a transaction you initiated prior to requesting the change or deletion. There may also be residual information that will remain in our databases and other records that will not be deleted.
In the event that you do not obtain a satisfactory response and wish to make a claim or obtain more information regarding any of these rights, you can go to the Spanish Agency for Data Protection (www.agpd.es).
Conservation
We will keep your Personal Information for the time necessary to fulfill the purposes established in this Privacy Policy, that is, as long as the information relationship or request made is maintained and the deletion is not requested.
The data will also be kept, if there is a legal obligation.
Sensitive data
Unless we specifically ask you to do so, we ask that you do not send us and do not share with us any Sensitive Information or Data (e.g., social security number, government identification number, information related to your ethnic or racial origin, political opinions, religion and other beliefs, health, biometric or genetic characteristics, criminal records, union memberships, criminal or administrative proceedings, or sentences).
Transfer to other countries
In accordance with the provisions of article 13 of the GDPR, we inform you that transfers to a third country or international organization are not expected.
Updates to this Privacy Statement
The “Last Updated” legend at the top of this page indicates when this Privacy Policy was last changed. Any changes will become effective when we post the updated Privacy Policy on the Web page.
